keyboard_arrow_downCan I use a SturdiBag and other products for my rodent or reptile?

No, they are only to be used for dogs and cats. We do not recommend using them for rodents or reptiles. Doing so will be at your own risk.

keyboard_arrow_downWhich airlines allow SturdiBags in the cabin during flight?

Most airlines allow the SturdiBag Small and Large but we recommend always asking your airliner before flying with your SturdiBag for the first time.

PetTravel.com, has a list of airline pet policies where you might find the information you need. 
Click here for their website.

keyboard_arrow_downWhich countries do you ship to?

Albania

Andorra

Belgium

Bosnia and Herzegovina

Bulgaria

Cyprus

Denmark

Germany

Estonia

Finland

France

Georgia

Greece

Hungary

Ireland

Iceland

Italy

Croatia

Portugal

Romania

Russia

San Marino

Serbia

Slovenia

Slovakia

Spain

Czech Republic
Latvia

Liechtenstein

Lithuania

Luxembourg

Northern Macedonia

Malta

Moldavia

Monaco

Montenegro

The Netherlands

Norway

Ukraine

Austria

Poland

Turkey

United Kingdom

Belarus

Sweden

Switzerland

keyboard_arrow_downWhat are the shipping prices?

This depends on which country we send it to + the weight and number of boxes there are in your shipment.

1. After you put the itmes of your choice into the shopping basket, proceed to checkout.
2. Fill in your address and other details
3. Proceed to payment page
4. Now the shipping costs will be shown along with the total costs of your order.

keyboard_arrow_downHow can I pay?

We allow the following payment methods for online orders:

- Ideal
- Bancontact
- Overboeking
- Cartes Bancaires
- Creditcard: VISA AMERICAN EXPRESS & MASTERCARD
- Sofort Banking
- ING Home'Pay

keyboard_arrow_downDoes my pet need a passport?

This depends on the country you are going to. Your pet might need a passport, vacinations or other shots. We recommend you go to PetTravel.com to find out the things you need to know about pet travel.