ForPetsAndPeople.com with its registered office in Leeuwarden (8919AA) to the Mr. P. J. Troelstraweg 149, hereinafter referred to as "ForPetsAndPeople.com", attaches great value to the responsible handling of personal data of its visitors.

ForPetsAndPeople.com therefore processes your personal data carefully and with due observance of the provisions of the Personal Data Protection Act and the General Data Protection Regulation. In this Privacy Statement, we inform you about the way in which we process your personal data and how you can change them or oppose them. This Privacy Statement only applies to the services offered by ForPetsAndPeople.com . You can find it here: Privacy Statement

Explanation of personal details and specific processing purposes

Personal

ForPetsAndPeople.com uses data to provide you with the best personal shopping experience possible. We fit what you see on our website to your interests. For example, we uses data from previous orders, your IP address and cookies. You can read more about cookies here: www.forpetsandpeople.com/cookies

Purpose

ForPetsAndPeople.com collects and processes your personal data. By visiting www.forpetsandpeople.com, you agree to this Privacy Statement and you consent to the processing of your personal data as described in this Privacy Statement. ForPetsAndPeople.com uses your data for different purposes.

We use data received from you, but also data collected by ourselves. For example, information about your visit to our website. Below is an overview of personal data that can be processed by ForPetsAndPeople.com:

Orders

To process your order we need your name, e-mail address, address(es), payment details and sometimes also your telephone number. With this we can deliver your order and keep you informed about your order. ForPetsAndPeople.com also provides this information to others when necessary for an order, for example to delivery services and our distribution center. If you order from an external seller on www.forpetsandpeople.com, ForPetsAndPeople.com will give your details to this seller. We require our external vendors to treat your data just as carefully as we do.

Your account

In your account on www.forpetsandpeople.com, ForPetsAndPeople.com stores, among other things, the following information: your name, address (es), telephone number, e-mail address, delivery and payment details, details of your previous orders & reviews you have placed.

Customer service

You can e-mail & chat with our customer service. In order to help you quickly with questions, we use your data as mentioned under point 1 and 2 and we might make notes that we keep stored. ForPetsAndPeople.com registers data about the telephone conversation and saves chats for analysis and improvement of our services.

Newsletters

You can sign up for our various newsletters. ForPetsAndPeople.com has general and personal newsletters. We compile the personal newsletters based on your data as stated under point 1 and 2 . If you no longer wish to receive our newsletters, you can unsubscribe via info@forpetsandpeople.com or let us know via Facebook Messenger.

(www.facebook.com/forpetsandpeople)

Customer rating

When writing a customer review, you can choose whether your personal information is visible to other visitors and if ForPetsAndPeople.com can contact you about your customer review. If applicable, ForPetsAndPeople.com keeps track of who writes which review and your reviews are also in your account.

Contests

If you participate in a give-away or other contest, ForPetsAndPeople.com will ask for your name, address and e-mail address to be able to perform the promotion, to announce the prize winner (s) and to measure the response to advertising campaigns.

 

Personal shopping

Based on your previous visits to www.forpetsandpeople.com, we keep track of your shopping behavior and personal preferences and we can adjust your offer accordingly. ForPetsAndPeople.com uses cookies, your IP address and information about previous purchases. Read more about cookies and how to turn them off at: https://www.wikihow.com/Disable-Cookies

Improvement of services

ForPetsAndPeople.com can use your details as mentioned under point 1 and  to ask you to participate in a no-obligation customer or market research. If third parties carry out research for ForPetsAndPeople.com, we will give your e-mail address to that third party to carry out that research.

 

Fraud, infringement or other unacceptable behavior customers

ForPetsAndPeople.com uses your information to investigate and prevent fraud. If necessary, we hand over your details as mentioned under point 1 and 2 to the government. We can also provide your data as mentioned under point 1 and 2 to police, judicial and other investigative services and other third parties to comply with legal obligations or a court order, or to prevent, detect or prosecute criminal offenses. or unlawful conduct.

Postpayments

If you buy items and do not pay immediately, ForPetsAndPeople.com can check your creditworthiness. We can use external agencies/third parties. For that research ForPetsAndPeople.com can provide your data to others who are only allowed to use this data for that purpose.

Business customers

Data from business customers, partners or (their) contacts are used and processed in the same way as those of private customers. If it is people's data, we treat this information just like that of other ForPetsAndPeople.com customers.

Social media

In some places on www.forpetsandpeople.com, you can log in with your social media account. Your shopping behavior can then become visible on your social media account. ForPetsAndPeople.com can not access your social media account.

 

Other purposes

Finally, ForPetsAndPeople.com can use your data for other purposes, as specifically described when collecting your data.

Transfer to third parties

ForPetsAndPeople.com does not give your personal data to third parties, unless: a) The transfer is made to a third party engaged by ForPetsAndPeople.com for the purposes listed in this Privacy Statement, with which third parties ForPetsAndPeople.com has concluded an agreement that specifies how this Cooperation Partner handles your personal data in a responsible manner; b) ForPetsAndPeople.com is required by law to pass on personal data to competent authorities.

Security of data

ForPetsAndPeople.com makes use of appropriate technical and organizational security procedures, insofar as it may be required, to ensure that unauthorized persons do not gain access to your data and to prevent loss, unauthorized use or modification of the information that ForPetsAndPeople.com received from you.

Availability and modification of your data

You can request access to your personal data that we process at any time. You can also request that your data be changed or deleted. For this you can send an e-mail to info@forpetsandpeople.com or use the de-authorization option in your account. If you choose to delete your personal data, you can no longer use the website, because the processing of your personal data is essential for the operation of the website.

Cookies

It is possible that ForPetsAndPeople.com uses first party session cookies during a running session. These cookies are in principle functional in nature. To refuse all cookies or to be informed every time your computer receives a cookie, the settings of your computer can be changed in the "help" function on the toolbar of the browser of your computer. Some functions on www.forpetsandpeople.com may no longer work if your computer can not receive cookies. Read more about cookies here: www.forpetsandpeople.com/cookies

Liability ForPetsAndPeople.com

ForPetsAndPeople.com has no control over the possible use by third parties of your personal data. This Privacy Statement only applies to the personal data that we process for the benefit of www.forpetsandpeople.com. We accepts no responsibility or liability for (the operation and / or content of) websites or services of third parties.

Retention period

We store personal data for a period of 12 months after your last visit to www.forpetsandpeople.com, unless we are required by law to keep personal data longer.

 

Change Privacy Statement

ForPetsAndPeople.com reserves the right to amend this Privacy Statement. Every change will be announced via us via e-mail. By making use of www.forpetsandpeople.com after making changes you agree to a possibly changed Privacy Statement. Keep an eye on this page and www.forpetsandpeople.com for all changes. The current Privacy Statement has been updated on 14-02-2019/02-14-2019